About Us

With over 30 years of experience, SES Home Services is proud to be your trusted local expert for all your heating and plumbing needs.

We are dedicated to keeping up to date with the latest technologies and advances within the industry. We pride ourselves in being accredited with a number of recognised industry organisations, giving you the peace of mind that you and your home are in safe hands.

Your Local Heating And Plumbing Engineers, We’re There When You Need Us.

Company History

Trading as SES Home Services, we provide professional and reliable home emergency support across the South East of England Since 1989.

Our services include home emergency insurance, fixed price repairs, boiler installations and beyond. Working for a range of clients extending from private homeowners, landlords, housing associations and claims management providers has established the Company as a key service provider across the region. Driven by our commitments to service and integrity, we have a fantastic history and heritage within the home service sector.

Our Timeline

We’re Part Of Something Bigger

SES Home Services is part of a larger company called East Surrey Holdings Limited. We have several sister companies who we work closely with.

SES Water
SES Business Water
SES Home Services
Advanced Minerals
Allmat Building Supplies

Our Values

Sutton and East Surrey Water Services Ltd have been delivering trusted local expert advice for over 30 years. Trading as SES Home Services, we provide professional and reliable home emergency support across the south of England. SES Home service is part of a large organisation that includes SES Water and SES Business Water.

Here are our core values:


We put our customers first and take pride in always going the extra mile.


We are passionate about our work, act responsibly and care about quality.


We strive to be a dynamic and forward-thinking business.


We one team, we celebrate diversity and champion our colleagues.


We make ethical decisions and are trustworthy and accountable.


We care about people and make a positive contribution to the local community.

We promise to always go the extra mile
- we’re there when you need us.

How We Help

Our expert engineers are on hand 24/7 365 days a year, and can help you with all your home emergencies. Whether it's a blocked drain or cold radiators, here's a list of services we can help with:





Our Accreditations

We are fully FCA (Financial Conduct Authority) compliant and are accredited by a number of leading industry bodies.

Why Us?

We are committed to giving you a high level of service. Our promises to you:

Transparent Pricing:

We will always be honest and upfront with you and let you know the cost before any work is carried out. You can feel reassured that there are no hidden fees in our service.

Quick and easy service:

It’s easy to use our online Clik 2 Fix emergency booking service, you can book an engineer at the click of a button. We aim to fix issues as quickly as possible, leaving no mess behind!

Trusted Experts:

Our expert engineers are all DBS checked and GasSafe registered, with a first fix rate of over 92%*. We love our engineers and according to our customer satisfaction survey, so do our customers.

24/7 service:

We understand emergencies can happen at any time, day, or night.We are there when you need us. So our friendly customer service team will have an engineer out to you in no time. 

Sustainable actions:

We care about the environment and are always looking for new ways to reduce our carbon footprint and make more eco-friendly choices. Together we can make a difference.

Get covered today!

Areas We Cover

From emergency plumbing in Esher to unblocking drains in Dorking, boiler breakdowns in Brockham to new bathrooms in Banstead – we’re the affordable local experts. Speed and service are really important to us, that’s why we limit the area that we cover so we can be with you rapidly in an emergency.

Kent, Sussex, Surrey and London.

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Kingston Upon Thames
Motspur Park
Burgess Hill
East Grinstead
Kings Hill

Need Help?

We love hearing from you, but before you get in touch, why not check out our FAQs to see if your question has already been answered.