Book 1 hour of a heating engineer’s time to resolve your central heating breakdowns. Your fixed price service includes:
- A call within 1 hour* of your purchase to arrange your call-out
- Restoring hot water supply
- Repair radiators that fail to provide warmth
- Service from our reliable team of Gas Safe registered Heating Engineers
Book and pay online to receive an exclusive discount and priority booking – we’ll call you back to arrange your appointment within 1 hour* of your booking.
- Please check you are within our geographical area.
- Click ‘add to cart’.
- When you’ve finished shopping, complete the checkout details and pay.
- You will receive a receipt by email and our customer service team will be in touch within 1 hour* to book your priority appointment if made 0730-1700, Monday to Friday (excluding bank holidays). If order is placed outside of these hours or during the weekend, the contact will be made on the next working day.
*We will endeavour to call back within 1 hour for enquiries received between 0730-1700, Monday to Friday (excluding bank holidays). Sutton & East Surrey Water Services Ltd cannot be held responsible for any delays to call back time frames caused by server issues that delay the sending or receipt of the confirmation email. If in doubt, please call 0203 627 9433.
Online quote applies for a 1 hour booking of an engineer between 0800-1700, Monday to Friday. Additional parts or remedial work are not included. If the job is likely to take longer than 1 hour, the engineer will prepare a no obligation quote in advance for the additional cost. Any variation in requirements will be quoted for in advance of work being completed and a full refund offered if you no longer wish to proceed. If you do, we’ll invoice you for any remaining work to be paid for in addition to this fixed price service. Please see our terms and conditions and refund policy.